Discrimination Complaint Procedure
Federal law prohibits discrimination on the basis of race, color, national origin, sex, age, disability, low-income or Limited English Proficiency in any Department of Revenue (DOR) program or activity. This prohibition applies to all branches of DOR, agencies and organizations that receive money from DOR, contractors, consultants, and anyone else who acts on DOR’s behalf.
Federal law requires that DOR investigate, track, and report discrimination complaints. Complaints must be filed in writing and will be investigated within sixty days of submission. If you need assistance to file your complaint, please contact the CDOR Human Resources Director.
CDOR Human Resources
To file a complaint, please contact:
Colorado Department of Revenue
Human Resources Director
Email: sandi.calhoun@state.co.us
Who is eligible to file a complaint?
Anyone who believes they have been excluded from participation in, denied the benefits of or otherwise subjected to discrimination under any DOR program or activity because of their race, color, national origin, sex, age, disability, low-income or Limited English Proficiency may file a complaint.
Discrimination includes lack of access, harassment, retaliation and disparate impacts from a program or activity. Harassment includes a wide range of abusive and humiliating verbal or physical behaviors. Retaliation includes intimidating, threatening, coercing or engaging in other discriminatory conduct against anyone because they filed a complaint or otherwise participated in a discrimination investigation.
How do you file a complaint?
Complaints must be filed in writing within 180 days from the last date of the alleged discrimination.
However, contact the DOR if you believe your complaint may fall outside this deadline. DOR will make reasonable efforts to assist persons with disabilities, non-English speakers, and others unable to file a written complaint.
For assistance in filing a complaint, contact the CDOR Human Resources Director.
While not required, complainants are encouraged to submit the Discrimination Complaint Form.
What happens after a complaint is filed with DOR?
Most complaints will be investigated within sixty (60) days. Investigating a complaint includes interviewing all parties involved and key witnesses. The investigator may also request relevant information such as books, records, electronic information and other sources of information from all involved parties.
Complaints related to employment with CDOR will be investigated by the Administrative Offices Division, in accordance with CDOR policy.
All other complaints will be investigated by the Department of Revenue and, upon completion of the investigation, formal findings will be issued to the complainant. You may specify if there is a particular individual or individuals that you feel should not investigate your complaint due to conflict of interest or other reasons.
Federal law prohibits retaliation against individuals because they have filed a discrimination complaint or otherwise participated in a discrimination investigation.
Any alleged retaliation should be reported in writing to the investigator.